Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Soiled Mattress are not returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items can be refunded.
Closeout items cannot be refunded.
To return your product, you should mail your product to:
1235 2nd Ave South
Lethbridge AB T1J 0E5
Please contact us before shipping the item being returned as we may have a reasonable return shipping rate.